After the impact of the Dana in the Valencian Community and Castilla La Mancha, MoreOrange, Like all companies in the telecommunications sector, it has worked to recover the correct functioning of services and promote communication and connectivity in the affected areas.

Furthermore, as stated on October 30 in a statement, it has provided customers of all its brands affected by the storm with a additional data bonus so they can communicate. It has also suspension of payment for services to affected customers.

During the last few days the company has worked to reestablish connections. It has also reinforced the mobile network with portable mobile stations deployed in Paiporta, Aldaia, Montserrat, Siete Aguas or Cheste and, the group has provided two more mobile units that have been sent from France with extended Wifi and satellite link.

On Monday, November 4, Meinrad Spenger, CEO of MásOrange, updated the information through LinkedIn. “Thank you MásOrange team and our partners: 80% of our connectivity services in the area affected by DANA have been recovered (at least provisionally)”, he pointed out. “We will continue working in the coming days with the aim of reestablishing as much connectivity as possible in the area. Much encouragement and a big hug to all affected”.

It has also launched different channels to mobilize the employee solidarity of the company. Through internal mechanisms, workers can make direct donations to Red Cross or Caritas; as well as deliver materials.

Likewise, it is offering the possibility to citizens to collaborate with the Red Cross through donations through Orange Foundation. The company has assured that it will double these contributions on its part, which will be managed by the organization for the deployment of aid.