From the La Caixa Foundation an aid plan of more than 5 million euros which seeks to respond to the most urgent needs and work to help guarantee the quality of life of people affected by Dana. Thus, the aid will be deployed in two phases, the first being to address the current humanitarian emergency, and a second part for the necessary reconstruction in the devastated areas.

On the other hand, CaixaBank has enabled a financing line of more than 2.5 billion euros for the companies in the Valencian Community affected, thus reinforcing their help to guarantee the continuity of business activity. This initiative adds to the one that has already been launched by MicroBank, CaixaBank’s social bank, with a specific line to support the self-employed and businesses.

Furthermore, to avoid displacement, the entity will allow the commission-free cash withdrawal to customers with cards from other entities at all CaixaBank ATMs in the province of Valencia.
CaixaBank has also enabled a platform for collecting donations for emergencies, accessible from CaixaBankNow and ATMs, to facilitate the collection of financial donations to support the victims from anywhere, without having to be a bank customer.

Other support measures for those affected

Given that the torrential rains, floods and floods caused by Dana have also affected Castilla La Mancha and Andalusiathe entity has made itself available to institutions, authorities and social entities to collaborate in every way possible. A first measure will be aimed at anticipating the collection of compensation from insurance companies to facilitate rapid access to compensation for families and businesses that may be affected. SegurCaixa Adeslas has set up an exclusive telephone line (91 030 02 96) to expedite contact with the insurer and will be in charge of facilitating the management of consortium claims to speed up processing and help the management of the insured in these times of need. Regarding the management related to the car insurancethe assistance service has been reinforced to provide the necessary capacity on the telephone number 900 301 900, which will be operational 24 hours a day.

Besides, AgroBank has enabled a line of more than 300 million euros, with which the entity shows its commitment and support to the agri-food sector, which has also been affected by the storm. The objective of this CaixaBank business line is to be able to help in those cases in which farms and crops have been damaged and to anticipate aid and compensation to rehabilitate the damage caused by heavy rains and storms.

In addition, CaixaBank Volunteering has been mobilized to assist and provide coverage in those municipalities that have been most affected by DANA, collaborating in cleaning and restoration work on roads to try to return the situation to normal as soon as possible. In this sense, a hundred volunteers from the entity will work, after contacting the town councils and Civil Protection, to find out their most pressing needs and help in the most affected areas of the region.